Devices that support Apple Pay
To see the Apple Pay button, you must use Safari on iOS 10 or macOS Sierra on one of the following devices:
- iPhone (SE, 6, 6 Plus, or newer)
- iPad (Pro, Air 2, mini 3, or newer)
- Apple Watch
- MacBook Pro with Touch ID
- Any Mac model (2012 or newer) plus an Apple Pay-enabled iPhone or Apple Watch
Customer experience
When you visit TheProteinStore.com using Safari on iOS 10 or macOS Sierra, you will see a button with the Apple Pay logo:
You can tap or click the button to make a purchase with Apple Pay. After you do, you'll see the shipping and billing information you added to your wallet, as well as the cost of the order, shipping rates, and taxes. You then have to authenticate the purchase. The authentication process is slightly different depending on the device the customer is using:
On an iPhone or iPad
A prompt will appear on the device, telling you to confirm the purchase by using the Touch ID on their device. You will then scan your fingerprint on the device's Touch ID to authenticate the purchase.
On a Macbook with Touch ID
A prompt will appear on the your Touch Bar, telling you to confirm the purchase by using the Touch ID on your Macbook. You will then scan your fingerprint on the Touch ID to authenticate the purchase.
On a Mac without Touch ID
If you don't have Touch ID, then you can use Apple Pay on your Mac computer with another device, like an iPhone, iPad, or an Apple Watch. To verify connectivity, you must make sure the device and computer meet the following setup requirements:
- They are close to each other.
- Bluetooth is turned on.
- They are logged in to the same iCloud account.
A dialog will appear on your computer, telling you to confirm the purchase by using the Touch ID on your other device. You will then scan your fingerprint on your device to authenticate the purchase.
You can't enter a discount code
You can use discount codes with Apple Pay only if you enter a discount code on the checkout page before clicking the Apple Pay button. If you are having trouble, please contact us at 1.470.422.7040 ext. 1 or email us at customerservice@theproteinstore.com.
Error when checking out with Apple Pay on a Mac
If you see an error message after trying to check out with Apple Pay on a Mac, then there might be a communication problem between your phone and your computer. To verify connectivity, you must make sure the phone and the computer meet the following setup requirements:
- They are close to each other.
- Bluetooth is turned on.
- They are both logged in to the same iCloud account.
Shipping limitations
Due to partial postal code availability from Apple Pay, carrier-calculated shipping rates in certain remote regions of Canada might be calculated incorrectly. Most Canadian addresses will not be affected by this issue.